Careers

Our bandwidth infrastructure gives us the capacity to add many more customers and much more data traffic to our network. But it takes talented, experienced people to exploit these assets.

The growing demand for our services means we're always looking for people with sales, marketing, customer service and network engineering backgrounds to join our teams around Europe. Please look at our current opportunities to see if we have a specific vacancy for your talents and experience.

IT Desktop Support- London, United Kingdom
Reporting to: IT Manager (BSS)

Support the IT team of euNetworks in London with miscellaneous duties.

Main Responsibilities

IT Systems Administration:

Administration of Windows and Apple Macintosh based computers and services for internal and external customers:

First Level support of

  • Operating Systems: Windows 7, Windows 8, OSX
  • Set up of computers, applications and services
  • Cloud based solutions: Salesforce, Google Apps and others
  • Application support: MS Office
  • Set up of new desktop and laptop computers (WDS, Load/Create images and SW installation)
  • Patching of LAN ports
  • Asset tracking and warranty control
  • Access control
  • Backup/Restore
  • Miscellaneous IT duties in our London office

Miscellaneous IT duties:

  • Administration of video conferencing system, landline and mobile phone
  • European wide
  • Conduct purchase orders for IT material
  • Asset tracking and warranty control
  • Miscellaneous IT duties in the euNetworks own data centres and in the euNetworks offices

Qualifications/Experience

  • 3+ years relevant experience in IT business/system administration
  • Proven experience in IT Systems Administration
  • General communication skills and customer service orientated attitude
  • Analytical and creative thinking skills, with development of pragmatic solutions to internal customer requirements.
  • Responsibility to fulfil and organize the daily tasks
  • English fluent is a must, ideally German language skills too
PRINTER FRIENDLY VERSION

Telephone Account Manager- Amsterdam
Reporting to: Sales Director, Netherlands

The Telephone Account Manager (TAM) will be office-based at the euNetworks Amsterdam office, dealing with customers and prospects over the phone. The position carries a target based on (up-) selling a suite of products and services to existing clients as well as to prospects. The role also carries a target aimed at minimizing churn by actively developing relationships within the assigned account base. The position reports to the Sales Director, the Netherlands.

Main Responsibilities

  • Meet and exceed targets for new business and churn
  • (Up-) sell and (cross-) sell the euNetworks suite of products and services to existing customers and prospects
  • Recognise, evaluate and capitalise on potential opportunities for additional business within accounts
  • Identify, qualify and quantify potential threats to accounts. Recommend and implement action plans
  • Pro-actively reach out to customers and prospects, with the aim to build relationships, sell services and prevent churn
  • Take ownership of your customer's issues or needs to ensure that all aspects are resolved and/or seen through to completion
  • Present and follow up on proposals, negotiate and close deals
  • Provide front-line telephone support to named accounts of Account Managers if and when needed
  • Keep up to date on relevant industry / technology developments
Qualifications/Experience
  • Commercial Bachelor's degree Vocational University (HBO)
  • Minimum of 1 year B2B telephone sales / account management experience
  • Understanding of data, internet and colocation services
  • Fluent in Dutch and English (written and spoken)
  • Excellent influencing and negotiation skills
  • Highly organised with a strong attention to detail
  • Excellent problem solving skills
PRINTER FRIENDLY VERSION

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